Online Shopping Experience @ Healthkart, Cosmetix.in and Urbantouch

The Indian Market has started flourishing on World Wide Web which I always wished for. So, I inevitably decided to purchase from some websites  the same day and almost same time because my hands were itching and I wanted to see which website had the fastest delivery.

My choices were cosmetix.in, healthkart and urbantouch because I had never purchased from them while I had already experienced violetbag and 365gorgeous and I wasn't aware of Style Craze, Goodlife and Snap it today and some others.


My Order: Stainless Steel Rubber Grip Tweezer and Himalaya Gentle Hydrating Face Wash


My Experience:

 WEBSITE and NAVIGATION
Good- Website appears neat and helps easy navigation.Colors displayed on cosmetix are perfect. 
Bad - You don't have anything to navigate for.

AVAILABILITY of BRANDS
Bad- Very less brands available.  
Good - Most sought after products form the brands are available.  
Bad - Most of them are SOLD OUT.

SHIPPING CHARGES
Good- I was not charged any shipping charges for my purchases  
Bad - Probably they have changed their policies and now they charge Rs 40 if total amount is less than Rs 200.

SHOPPING UPDATES
Good- Email service is good.  
Bad- They don't have mobile updates facility like Violetbag.com.  
Good- They are prompt in updating the status from shipping to delivery.  
Very Good - They have the dates mentioned under my Order History from Payment Accepted till Delivery.

DELIVERY
Good- They were fastest to deliver the product out of three. Delivered with a week.
Bad- Packaging was simple and nothing fancy which is never a drawback for me. My products should be secure. That's it.


Product Code 2142

My Experience

WEBSITE and NAVIGATION
 Good - Navigation is easy
Bad- Somehow I don't like the font and color scheme on website. Very old and boring.
Good- Each section is clearly displayed.

AVAILABILITY of BRANDS
Good- Almost all major Indian brands available.
Bad - Maybelline is unavailable. Kididng!?!
Good - They are up-to-date with new collection and probably the first to make them available.

  SHIPPING CHARGES
Bad - Rs 30 and minimum purchase for Rs 500

 SHOPPING UPDATES
Good- Email updated are available.
Bad - Not all updates are provided like the delivery status.

 DELIVERY
Bad - Healthkart item reached my door step in over a 12 days. They were very late!!


My Order: Colorbar Nail Lacquer - Desire 22


WEBSITE and NAVIGATION
 Good - Uncluttered, easy to navigate.
Bad - I don't like the colors displayed which is a bit misleading in terms of nail polishes and stuff.

AVAILABILITY of BRANDS
Good- All major Indian Brands and  other popular brands outside of India are available.
Bad - They don't have Chambor and Wella available. Considering the name of Urbantouch, I think they should.
Good - A vast variety of products from all brands available.

  SHIPPING CHARGES
Good - Minimum purchase of Rs 300 and shipping charges of Rs 30 which is a lot better than healthkart

 SHOPPING UPDATES
 Good- Email updates are available from shopping to delivery.
Bad - No phone updates.

 DELIVERY
Good- They took over 7 days (better than healthkart and a little late than cosmetix.in



Disclaimer: I am not affiliated to any of these websites. To know more, please read my DISCLOSURE POLICY.




About SSU by Jiya

"Jiya is a passionate shopper and reader. A lover and fighter, continuously improving and evolving to contribute in this world as a philanthropist and environmentalist. She loves to spend time on internet, reading multiple things simultaneously with a single vision- find something helpful for this society and readers of SSU."
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8 comments :

  1. i enjoy sopping from them too :) love online shopping..who goes into shops now!

    ReplyDelete
  2. Elaborated experience ... Loved it :D you are always good at it Jiya :*

    ReplyDelete
  3. @ Vanity: Me too!!

    @ Shalini: Thanks hun!!

    ReplyDelete
  4. Hi
    We thank you for your feedback,
    Shipping charges are for orders below 250/- now:) and Maybelline would be available soon.

    ReplyDelete
  5. Hii!

    Thanks for writing about us. Feedback helps us a lot :)
    Shipping charges have now been revised. Its now on orders less than 250.

    We are adding Maybelline and L'oreal soon (in about a week). Colorbar will be up and running tonight :)

    ReplyDelete
  6. Great Blog!! That was amazing. Your thought processing is wonderful. The way you tell the thing is awesome. You are really a master.

    Best Deals in India

    ReplyDelete
  7. I am not at all satisfied with urban touch customer care.My order was supposed to be delivered within 4 to 6 days,but today is the 18th day and i haven't received my order yet.I am not at all interested in doing any future online shopping with urbantocuh

    ReplyDelete
  8. urbantouch is providing a very poor customer care.my order was supposed to be delivered within 4 to 6 days and to day is the 18th day.i haven't received my order yet.i am not at all interested in doing any future online shopping with urbantouch.

    ReplyDelete

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