Website Review : Yebhi.com (A Quick Review)




When did I decide to shop from Yebhi.com

Check out my Yebhi shoes and perfume haul.

It happened when V suddenly decided  to buy a laptop bag and gave the responsibility to me so i could find some good websites. He already owns a regular laptop bag with a long shoulder-strap and small handles so next choice was a backpack style laptop bag. Buying a laptop bag in backpack style is not very difficult these days so i\I found some websites and Yebhi.com was one of them.  He also liked the the selections of Yebhi.com  and chose two brands - Starx (a budget friendly brand for laptop bags and backpacks) and American Tourister(Prices are higher than Rs.1500 and it offers a really good quality  material). We did not want to spend a lot for an office laptop so we chose Starx. While browsing on Yebhi.com, we got to know a lot of good things about this website -

1. They offer EMI for 3 to 6 months - for any damn thing. You just choose what you want to buy. I chose to pay in EMI for my Juicy Couture perfume. I want to see how easy it is.

2. A wide, wide variety of products under each category. You will get tired of browsing.

3. You don't like the product or size doesn't fit - they have an option of Return Order which is again very interesting. 

How To Place Return Order at Yebhi.com - 

- Login to your account.
- Go to "My Order" and select the option Return Order for the product you would like to return. See this picture-
- A pickup-man would come in 1 or 2 working days and take your return order.

Note - Just make sure that you haven't worn your shoes or used the product and they are worn out. (I had to convince them that I did not wear their shoes I wanted to return for an entire day. I swear, I just wore them took pictures, walked a few steps and put them aside.). So, what they show you in advertisement for Yebhi.com is not really true. (Ye Wednesday ko pink ho jata hai aur Friday ko loose, something like this)

- He will give you Airway Bill No. which also gets updated in your Yebhi account for that Return Order.

- They will send you an email confirming what you would like to do with the returned item - replacement, refund or anything else.

- That's it!!

Do I want more from yebhi.com? Yes, please start keeping more perfume brands like UDV, Estee Lauder, Lancome, Britney Spears, Marc Jacobs etc. if possible!!

-Please improve the courier service.
- Please improve the refund policies and make sure that things are transparent b/w the teams - delivery, customer services, refund etc. Only then you would be able to be transparent with your users.

Update

1- Yebhi does not call users to confirm if they want refund or replacement in case item is not delivered to the shipping address.

2- They refund the amount in the Yebhi "wallet" and not to the customer's actual account. Very frustrating!! because you can  only shop from yebhi in that case.

3- If asked why they did not refund the amount in the actual account used to pay for the item - the answer was they did not know the NEFT details. Kidding!?!

4- Their courier is not good. I am saying this on the basis of 4 times of purchase. The first time when I hauled shoes and perfume from them, I gave them a benefit of doubt.

5- Products which seem to be available are apparently out of stock.

6- I AM HIGHLY FRUSTRATED WITH YEBHI and MY RS.11000 ARE STILL STUCK. Not ONLY THIS, BUT THERE ARE MANY CUSTOMERS STILL WAITING FOR THEIR REFUND. THERE HAVE BEEN A LOT OF ISSUES WHERE ITEMS WAS NOT DELIVERED ON TIME OR REFUND WAS NOT RECEIVED BUT THERE WAS ONE THING THAT DID NOT LET ME LOSE HOPE IN THE WEBSITE/COMPANY IS THEIR CUSTOMER SERVICE AND PROMISES THEY MADE.


Un-Happy Shopping!!:-(



=====================================================

Disclaimer: For any queries, PR information, website review, store visit and events - please mail me at shoppingstyleandus@gmail.com. Read about Shopping, Style and Us and to know more, please read my Disclosure Policy.

Jiya (Shoppingaholic)

 

About Shopping, Style and Us

"A BCP/IT DR Manager during day time, blogger during night and full-time mom --- this is what girl behind this blog is. She thrives to make SSU a link between your Fashion and Beauty needs mixed with Life Lessons to make this place a little more fun."
    Blogger Comment
    Facebook Comment

2 comments :

  1. now this seems really promising,,got to try buying from yebhi.com.
    thanx for the info.

    ReplyDelete
    Replies
    1. Do buy from them Aswathy and let me know what you think and your experience.

      Delete

Speak your mind!! THAT MATTERS.

Best Shopping and Self-Improvement Content in your inbox

badge